Account Servicing Administrative Assistant
Account Servicing Administrative Assistant
The Account Servicing Administrative Assistant I handles daily duties and other projects assigned by management for the Account Servicing department. This role provides additional administrative support to other departments as needed.
Full-time, On-site | USD $18.00 - USD $19.00 /Hr.
This position requires the candidate to work onsite Monday-Friday 8:00 AM to 5:00 PM with a one hour lunch or 8:30 AM to 5:00 PM with a half hour lunch.
APPLY HERE: https://careers.foundationfinance.com/jobs/2096?lang=en-us
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Perform administrative department responsibilities including, but not limited to, conducting account research, processing customer requests, entering data into loan servicing system, sorting and distributing inbound and outbound mail correspondence.
- Accurately and efficiently upload documents into the system of records.
- Review and respond to emails and inquiries related to loan balances, payoffs, and appropriate decisioning.
- Assist with cross-training administrative staff on tasks as assigned.
- Follow policies and procedures to complete tasks accurately and on time.
- Correspond with title companies when necessary for subordination requirements.
- Conduct facility assignments including, but not limited to, greeting visitors and staff, handling accommodations when visitors are on site, maintaining an organized office environment, and providing general information and assistance as it pertains to the role.
- Provide backup for other Administrative Assistants as needed.
Minimum Qualifications:
- High school diploma/GED equivalent.
- 2 years of office/customer service experience.
- Strong typing skills.
- Strong attention to detail.
- Professional phone presence and excellent verbal and written communication skills.
About Foundation Finance:
Foundation Finance Company (FFC), a Great Place to Work® certified company since 2017, is a fast-growing consumer finance company working with home improvement contractors across the U.S. to drive sales through flexible, customer-focused financing options.
Available Benefits:
· Day-one Health Benefits (medical, dental, vision, and flexible spending options like HSA or FSA accounts).
· 401(k) with company match enrollment on day-one.
· Paid, Sick and Volunteer Time Off
· Paid Parental Leave Options
· Employer Paid Life and Disability
· Wellbeing on Demand Program
· Flexible Work Environment with a casual dress code
Images
Additional Info
Job Type : Full-Time
Education Level : High School
Experience Level : Entry Level
Job Function : Administrative