Key Responsibilities  

• 1. Ensures 100% customer delight by efficiently and accurately ringing their selections and expressing appreciation for their purchase. 

• 2. Effectively sharing Round Up program and Good Points card administration as applicable. 

• 3. Operates telephone including cordially answering calls and operating the paging system. 

• 4. Maintains the fitting rooms and ensures items on the return rack are taken back to the proper location and ensures customer returns are returned to the proper location or taken to the proper value stream if damaged/defective (in retail stores only). 

• 5. Keeps the register area safe, neat, clean and organized per current guidelines and completes other cleaning tasks as assigned. 

• 6. Assists customers in locating and selecting items when possible or seeks assistance for the customer if unable to help. 

• 7. Properly displays items according to merchandising guidelines and assists with applicable merchandising throughout the store such as endcaps, seasonal sets, remerchandising, creating goodie bags, etc. (specific responsibilities are location dependent). 

• 8. Proficiently pulls and merchandises items according to schedule and leader direction. 

• 9. Assists with price checks at the register when paged. 

• 10. Proficiently stores and restocks new goods and replenishment items (where applicable), and merchandises new goods to the sales floor. 

• 11. Completes markdowns. 

• 12. Completes tasks on the opening and closing checklists and recovers the store. 

• 13. Updates the parking lot maintenance checklist. 

• 14. Serves as a positive role model and assists with peer training of new or developing team members. 

• 15. Provides back up store maintenance and production when needed.